Customer service lessons from Peter the Chef
At its core, great customer service is pretty simple. [ More]
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Teri McMinn, The Texas Chainsaw Massacre, and the magic of social media
After keeping a low profile for 30 years, the original Chainsaw gal is re-invigorating her dormant brand, thanks to social media. [ More]
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Found: The lost art of listening
We learn a lot more by listening than talking but it's an undervalued practice. Just ask Tropicana and Best Buy. [ More]
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Six branding lessons from Stand Up To Cancer
The purposeful efforts of Stand Up To Cancer can teach lessons to every organization attempting to build community, raise money, gain public support and differentiate. [ More]
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No Tweet Harvard Chris
Wouldn’t you figure a social media-loving 2008 Harvard grad would be all over Twitter? [ More]
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